Testimonials

What incredible customer service

By far I have never met anyone like you.  What incredible customer service, compassion, commitment and diligence.  I am beyond grateful we met.  If I can be of ANY service to you EVER, please let me know.  I mean it.

 

I will continue to buy rugs from your company and sing praises to everyone I know.  I hope that my experience can help others.

 

You are a bright light in this world.  Keep on doing what you do.  You're making a difference.

 

Blessing To You Always,

 

Thank you for all your help!

I want to thank you for all your help. You were so great to look into this further for me. I will check back often at Rugs Done Right and I'm sure we'll do business in the future. I will eventually get some pillows and saw that your company had the best prices.

– Linda B.

The customer service was excellent!

I just wanted to let you know that I received my rug yesterday afternoon. It is beautiful! It is replacing a very similar rug, not purchased from you 6 years ago. There is just no comparison in quality and your rug was half the price. The customer service assistance I received was excellent! You guys are really doing it right!

– Marie I.

Rugs Done Right is my 'go to' business when purchasing rugs

Rugs Done Right is my 'go to' business when purchasing rugs. Be it a runner for my hallway, a rectangular area rug for my dining room, an oval area rug for my living room, a round rug for the bedroom or an outdoor runner for my stairs - they have it all! The selection, quality, and price is second to none! And if not for the excellent communication and service from their employees, I would not be a repeat and satisfied customer.

My search for the perfect rug is finally over!

My search for the perfect rug is finally over! This review is for Rugs Done Right but specifically for Jessica and Jamie who have gone above and beyond for me throughout the process of selecting and receiving the perfect area rug.

This was beyond excellent Customer Service. I would recommend Rugs Done Right to anyone any time. They have a huge selection of quality area rugs and rug pads at reasonable prices and the service cannot be compared any where.

Rugs Done Right color accuracy but also efficient customer service

As a professional interior designer, not seeing a product until it has been received is always nerve-racking. Rugs Done Right color accuracy but also efficient customer service and easy returns make online ordering a peace-of-mind process. Their inventory and competitive prices makes them my online go-to rug provider. They can ship anywhere, but are are also a Massachusetts-based company like us and we love to support each other.