All cancellation requests must be in writing before the item has shipped. Please fill out the Cancellation Request Form. There is a small administration fee of $10 to cancel an order. We will make every effort to stop a shipment of a requested cancellation; however we cannot control shipment once an item has been processed. Certain warehouses are unable to stop shipment once an order has been placed with them. Orders are transferred to the supplier immediately after placement to ensure quick delivery.