Please live chat with us for the quickest answers to your product or pricing questions. Click the chat message bubble icon at the bottom of your screen.
Through chat or email you can upload your room photos or fabrics to coordinate with. Our designers can even calculate your stair runner length based on your staircase photo!
Located in Massachusetts, our team of knowledgeable staff members are here to help.
Order status , shipment tracking, and return requests can be located in the Help Section at the footer of the site. Please use the links provided for fastest service.
Store Location:
** Please call to make an appointment if you wish to visit the store. Not all products online are available in the showroom.
Ordering samples and then the rug was seamless. Live people answered any questions I had. Amazing customer service
I bought 2 of the smaller rugs to go with my larger rug. Love them. Customer service chat line was a big help when buying online. They answered all of my questions and were very friendly.
Received the rug about 10 weeks after ordering. Took longer than stated but worth the wait. Great looking rug.
Great rug!! I have pale wood floors and this rug doesn’t jump out at you, I love that it is washable. Beautiful pattern.
The runner is perfect for my kitchen. The colors are bright and look like they won’t fade. Better yet, the rug is low pile and the backing really grips the floor. We won’t be tripping on this rug!