Three great options to reach a live human with real rug eperience. An informed buyer is our best customer!
Call our rug specialits at 978-579-0828. Press 1 for sales or product inquiries.
Text direct at 508-202-0175 for replies day or night with the ability to share your photos and receive tailored product links.
Live Chat Click the chat bubble below for the quickest answers to all of your questions.
Based in Massachusetts, USA, we only handle customer service in-house. You deserve personalized responses from experts on area rugs and decor.
Rug Selection Guidance: You can text your room photos and fabric images to coordinate rugs with. Our designers can even calculate your stair runner length based on your stairs.
Order status , shipment tracking, and return requests can be located in the Help Section at the footer of the site. Please use the links provided for fastest service.
Store Location:
** Please call to make an appointment if you wish to visit the store. Not all products online are available in the showroom.
Luxurious and beautiful.
I am completely satisfied and happy with my new rug.
Homespice Decor Jute Braided Denim Blue Rug
Rugs Done Right is the perfect name for this business. I am so pleased with my purchase and so grateful for the personalized care I received while ordering my beautiful Swedish Stripe rug. This is a small, female-owned business; buying my rug was a feel-good purchase. From start to finish it was a very positive experience and I highly recommend RDR. There are many businesses online to choose from, but this one really stands out. Thank you so much Jamie!
I attended a brunch a couple weeks ago and realized I couldn’t take my eyes off of this lovely 4x6’ rug. I turned the corner over, snapped a pic of the company and within a hour of being home, I bought my rug…and I love it. I have a lot of color in my house and this rug instantly pulled all the colors and themes together and brightened up my kitchen! My cats love to nap on it and haven’t been able to snag it yet! Enjoy your rugs! All good news!
