Contact Us


Please live chat with us for the quickest answers to your product or pricing questions. Click the chat message bubble icon at the bottom of your screen.

Through chat or email you can upload your room photos or fabrics to coordinate with. Our designers can even calculate your stair runner length based on your staircase photo!

Located in Massachusetts, our team of knowledgeable staff members are here to help. 

Order status , shipment tracking, and  return requests  can be located in the Help Section at the footer of the site. Please use the links provided for fastest service.


Store Location:

** Please call to make an appointment if you wish to visit the store. Not all products online are available in the showroom.

Rugs Done Right
339 Boston Post Rd ( Rt. 20)
Sudbury, MA 01776 USA
Mailing Address: 
1257 Worcester Rd, Ste 264
Framingham, MA 01701
Monday -Friday 12pm-5pm
Saturday 12-3pm
Sunday closed
Return Address may be different- please use the return form should you need to request an RMA.