Buying rugs online isn't always easy. Sampling enables our customers to clearly view the color, texture and pile height of a specific rug, simplifying the rug selection process and minimizing the need for returns. That's why we created our swatch department featuring an extensive sample library.
Our customer service representatives are extremely knowledgeable about every item on our site. Our team has seen many of the rugs in person, and can help give you a better description. Many customers have sent in their paint chips and fabric swatches for matching, and are thrilled that our designers were able to find them the perfect rug!
Hand Knotted, Hand Hooked, Hand Tufted and Machine Made rugs:
Sample are available for many of these rug types. If you are unsure about ordering a large rug due to the potentially high return costs, we recommend placing an order for a sample or the smallest standard rug size listed, therefore keeping the return cost down to a minimum. After seeing the sample in person simply request returnto send the sample back for refund. You can then feel much more confident placing the order for the actual rug size you need!
Cut Roll Runners:
Samples of cut roll runners can be ordered for your convenience. Simply add QTY 1 to cart of an item labeled "Cut Roll Runner" on the product detail page. You only need to purchase a one foot sample in the runner you will need.