Buying rugs online isn't always easy. Samples enable customers to clearly view the color, texture and pile height of a specific rug, simplifying the rug selection process and minimizing the need for returns. That's why we created our swatch department.
Our customer service representatives are extremely knowledgeable about every item on our site. Our team has seen many of the rugs in person, and can help give you a better description. Many customers have sent in their paint chips and fabric swatches for matching, and are thrilled that our designers were able to find them the perfect piece!
Hand Knotted, Hand Hooked, Hand Tufted and Machine Made rugs:
Samples are available for many of these rug types. If you are unsure about ordering a large rug due to the potentially high return costs, we recommend placing an order for a sample or the smallest size listed, therefore keeping the return cost down to a minimum. After seeing the small rug in person, justemail usfor an RA# to return it. Then place the new order for the actual size you need with confidence.
Braided Rugs & Cut Roll Runners:
Sample sizes of braided rugs can be ordered for your convenience. Simply add to cart the item labeled "Sample Size" on the product detail page. If a sample size is not listed, please call us at 800-562-9644 to inquire. For cut roll runners, just purchase a one foot sample in the runner you will need.